UNISA is hiring Desktop Support Technician x2 posts

Department of ICT Systems and Operations at UNISA invites applications for the position of Desktop Support Technician x2.

Duties

• Support Services for Users
• The administration
• Liaison and communication

Assumption of duty

•  As soon as possible

Salary

• The salary is commensurate with the position’s responsibilities

Closing date

• 10 April 2023

Enquiries

• (012) 429 2801 (Ms M Chetty: HR Staffing and Client Services)

Locations

• Mthatha X1
• Bloemfontein (Kimberly and Kroonstad) X1

Job purpose

The purpose of this department is to provide end user support (hardware and software) and ensure that incidents and service requests are resolved on time and in a quality manner.

Requirements

• Grade 12 (Matric) plus a Bachelor’s Degree or National Diploma in ICT
• A minimum of four years’ experience in desktop support
• Driver’s license with code EB or international equivalent required

Recommendation

• Computer courses such as A+, N+, and MCSE are recommended and advisable.

Behavioral Competencies

• Practicing the 11Cs + 1 and living the values of the organization
• Flexibility/Adaptability – Job requires being open to change (positive or negative) and to considerable variety in the workplace
• Skills related to customer service and client relations
• Engages in effective communication and networking. Influences and persuades others successfully. Confidently and relaxedly interacts with others.
• Make sound, timely decisions using logic, analysis, experience, wisdom, and advanced methods to solve difficult problems.
• Adapts and copes well with change. Adapts well to setbacks and manages pressure effectively.

Technical Competencies

• A thorough understanding of the latest Microsoft Operating System environment.
• Knowledge of hardware and software of computers and peripherals is essential for computer end user support.
• It is essential that the incumbent has good communication skills and can persuade tactfully.

Applications

• Applications must be emailed to [email protected]

The Completed Prescribed Application Form Must Be Accompanied By Comprehensive Curriculum Vitae And Original Certified Copies (Within The Previous Six Months) 

• Qualifications of all kinds,
• Transcripts/records of academic performance;
• Documents of identification;
• Verification of foreign qualifications by SAQA (if applicable)
• It is necessary to provide the contact information of three references, one of whom must be your current supervisor.
• Here is a link to the prescribed application form (APPLICATION FOR A PERMANENT ADMINISTRATIVE OR PROFESSIONAL POST).

On the closing date, all applications must reach UNISA by 16h00.

UNISA is not obligated to fill an advertised position. Applications that are late, incomplete, or incorrect will not be consideredAll appointments will be made in accordance with Unisa’s Employment Equity Plan and other applicable laws.